About Artisan grills
Artisan is a stainless steel gas grill brand sold for built-in islands and on carts, in a range of widths and burner counts. Like many grills in its class, models may include features such as a rear infrared rotisserie burner, interior lighting and lit controls, depending on the series.
We see Artisan less often than the big names like Lynx or Weber, so we won't pretend to have a list of brand-specific failures. What we can say is that it's built the way most quality stainless grills are, and it needs the same things: regular cleaning, attention to the ignition and burners, and a dry approach to any infrared parts.
What usually needs attention
- Ignition. Electrodes crusted with grease, cracked ceramic insulators, loose wires, or a weak power source for the spark module. See grill won't light.
- Grease buildup. Heat distribution parts and the drip tray loaded with fat, which causes smoke and flare-ups. See grease tray and drip pan repair.
- Uneven flame. Clogged burner ports or spider webs in the venturi tubes. Our spiders in burner tubes guide explains why this happens so often in LA.
- Rotisserie burners that have been sprayed with water or left unused for years.
- Lighting that's gone out on models that have it.
How we clean an Artisan
We remove the grates and heat distribution parts, take out each burner, clear the ports and venturis, and scrape and degrease the firebox with a biodegradable, food-safe cleaner. Any infrared rotisserie burner is cleaned dry. The grease tray and drip path get emptied and cleaned so grease drains where it should. We test ignition and flame on every burner, then finish the stainless with a soft cloth along the grain. Drop cloths go down first, and grease and rinse water leave with us. See BBQ grill cleaning for the full process.
Parts
Parts for Artisan grills depend on the model and age. For common wear parts like grates, igniters and burners, we'll look for original parts first and consider a well-made equivalent where that's appropriate; gas valves and regulators need to be the correct part. The model and serial number make this much faster. Look for a rating label inside the grill, often visible with the drip tray removed, or under the front panel. Our model number guide and discontinued parts guide have more.
If parts aren't available, or the grill is past saving, we can supply and install a replacement that fits your existing cutout. Our choosing a built-in grill guide walks through options.
Artisan questions
Can you get parts for my Artisan grill?
Usually, for common wear parts. Send us the model number and a few photos and we'll confirm before scheduling.
Are you an Artisan authorized service center?
No. We're an independent, insured grill company. Warranty questions go to the manufacturer.
How often should an Artisan be cleaned?
Once a year for most households, twice if you cook a lot or live close to the coast.
Can a new grill fit my Artisan's island cutout?
Often, yes. We measure first. See how to measure a grill cutout.
Related guides
Choosing a Built-In Grill
A practical buyer's guide to built-in gas grills: what to prioritize, what's optional, and the island and gas questions to settle before you pick a model.
Care & how-toStainless Steel Grill Care
How to keep stainless steel grills and outdoor kitchens looking right: everyday wiping, removing tea staining and rust spots, dealing with hard water, and what to never use.
Care & how-toFinding Parts for Discontinued Grills
A step-by-step approach to tracking down parts for older and discontinued grills, and how to know when a grill can't reasonably be kept running.
Care & how-toFinding Your Grill's Model and Serial Number
Where grill makers hide the rating plate, how to read it when it's faded, and what to do if it's gone. Saves time and wrong parts on any repair.
Artisan grill service
Call or text, or send a couple of photos and the model number, and we'll get back to you with a quote.
